On February 19, 2014, the Airports Council International (ACI) announced the recipients of its annual Airport Service Quality (ASQ) Awards for 2013 and Haikou Meilan International Airport was given the Best Airport Award in the category of 25-40 million passengers with a score of 4.83.

Since Meilan Airport began taking part in the ACI program assessment in 2009, it has been constantly upgrading its hardware and software at the airport by offering a user-friendly management framework that integrates best practices to improve all aspects of every passenger’s experience.

Additionally, visitors can now enjoy free access to the Wi-Fi network, mini Internet cafes, multimedia phones and cinemas. Passengers traveling via Meilan Airport can also enjoy Hainan’s specialty candies, festive greetings and other special services.

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