China Southern Airlines adds new NCR check-in kiosk at Haikou airport
PRC-based carrier China Southern Airlines said it has added a complete self-service airport check-in solution from US-based consumer transaction technologies firm NCR Corp (NYSE: NCR) at key hubs.
According to China Southern, NCR TouchPort kiosks have been deployed at 10 key domestic hub airports in Haikou, Dalian, Wuhan, Hefei, Chongqing, Urumqi, Guilin, Nanning, Changsha and Zhengzhou.
The NCR solution includes the hardware as well as common-use self-service platform software, which allows applications from other SkyTeam Alliance member airlines to also run on the kiosks. NCR will also provide support services to China Southern to ensure maximum availability.
NCR has been a technology provider to China Southern since 2009 and has become the Airline´s primary supplier for self-service check-in solutions, which now total about 160 units.
The technology solution allows passengers to check-in, access flight information, register for membership, scan and print boarding passes and check mileage status.
Expanding self-service check-in has become a key part of China Southern´s strategy to improve service efficiency and quality. This hardware and software enhance the self-service offerings at the Airline´s domestic hub airports, and further improve the passenger experience.
China Southern Airlines operates 500 passenger and cargo transport aircraft, including Boeing (NYSE: BA) 777, 747, 757 & 737 and Airbus A380, 330, 321, 320, 319. The airline fleet is ranked the first in Asia and the third among the 240 Airlines in IATA (in terms of fleet size).
With Guangzhou and Beijing as its central hubs, the carrier boasts a route network spanning more than 150 destinations in China and intensive radiation in Asia, and with service to Europe, America, Australia and Africa.
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