Tourist receives double indemnity at Sanya Duty Free store over expired goods
Miss Fan, a tourist from Shanghai, spent nearly 5,000 yuan purchasing cosmetic goods at Sanya Duty Free Store. After back to Shanghai, she found that the original manufacturing date marked in the inner package of one of the cosmetic products showed that the product had been expired in March 2011. However, the expiration date on the Chinese exterior package showed it should be expired in March 2013.
In addition, as most of cosmetics were produced from different countries and differed in manufacturing date, Miss Fan also found that most of duty-free cosmetic products she bought shared the same expiration date of July 2013.
According to the person-in-charge of Sanya Duty Free Store, the company has added a Chinese label to bring convenience to domestic tourists as all duty-free products has no Chinese label available. As for the same expiration date, the company claimed that they have used the earliest expiration date as a measurement for all products.
At present, a further investigation by China Duty Free Group is ongoing at Sanya Duty Free Store.