Emergency Services

Sanya Resident and Visitor Information Center

三亚市民游客中心

The Sanya Resident and Visitor Information Center was put into service on September 30th, 2015. The center aims to further improve the efficiency and quality of the city’s tourist reception services.

Service Hotline: 12345/12301

Address: Hairun Pearl Science & Technology Industrial Park, Hairun Road, Jiyang District, Sanya, Hainan 海南省三亚市吉阳区海润路海润珍珠科技工业园

Note: Both the 12345 and 12301 hotlines are available in English, Korean, and Russian for 24 hours.

Sanya Tourism Police

The Sanya Tourism Police Detachment, the first of its kind in China, has been set up at the Sanya Resident and Visitor Information Center, aiming to further maintaining the local tourism environment and protect the interests of tourists.

The detachment cooperates closely with departments of tourism, industry and commerce, traffic, traffic to establish a good law enforcement system.

The tourism police detachment are responsible to maintain the tourism order, stop illegal tourism operations and law breaking activities, deal with tourism emergencies, assist citizens and tourists in difficulty and danger.

Useful Numbers

In the event of an emergency call the following numbers:

Major hospitals and medical care services

1. Sanya TCM Hospital 三亚市中医院

If you prefer Chinese traditional medical services, a great hospital in Sanya is the Sanya Traditional Chinese Medicine Hospital. Situated just opposite the Beauty Crown Cultural Centre, it is a new, relatively clean hospital with fewer patients and shorter queues.

The hospital has hired some tour guides fluent in Russian, English, and Japanese from travel agencies to help provide better services to foreign patients.

Tel: 0898-88688120
Website: http://www.syzhy.com/
Address: 106, Fenghuang Road, Sanya三亚市凤凰路106号
Transport: Bus Route 9, 10, 24 or 36 and get off at Sanya TCM Hospital Bus Stop (三亚中医院公交站)

2. Hainan 301 PLA General Hospital 海南301医院

One of the best hospitals for tourists is the Hainan 301 PLA (People’s Liberation Army) General Hospital in Haitang Bay. Since its opening in June 2012, the hospital provides a broad array of comprehensive international standard healthcare facilities and a strong professional team of more than 1,000 staff members.

Tel: 0898-37331234
Website: http://www.301hn.com.cn/
Address: 三亚市海棠湾海棠路(在海棠湾9号酒店旁边) Haitang Bay Road, Haitang Bay, Sanya (Close to Haitang Bay Gloria Sanya)
Transport: Bus Route 28 and 33 and get off at 301 Hospital Bus Stop (三亚301医院公交站)

3. People’s Hospital of Sanya 三亚市人民医院

The People’s Hospital of Sanya is another public hospital in the city. It has some 30 patient departments and 15 different wards for internal medicine and surgery and 1,000 beds.

Tel: 0898-88273806
Website: www.syhospital.com
Address: 558, Jiefang Road, Sanya 三亚市解放路558号
Bus Route 2, 4, 7, 10, 12, 16 or 31 and get off at People’s Hospital of Sanya Stop (三亚市人民医院公交站)

4. Sanya PLA 425 Hospital 三亚解放军425医院

Due to its location Sanya Bay, the 425 Hospital is a first choice for Sanya’s local community. As it says on the front sign of the hospital, “comprehensive healthcare 24 hours a day, 365 days a year,” the 425 Hospital has established its reputation as a leading provider of high standards of medical care and treatment in Sanya.

Tel: 0898-88293469
Website: http://425.e120.com.cn/
Address: 80, Sanya Bay Road, Sanya 三亚市三亚湾路80号
Transport: Bus Route 7, 8, 25, 26, 27 or mini 5 and get off at 425 Hospital Bus Stop (三亚425医院公交站)

5. Sanya Central Hospital 三亚中心医院

Nongken Sanya Hospital is a general hospital integrating medical treatment, teaching, scientific research, rehabilitation and emergency service. At present there are 650 beds and a staff of over 860, among whom are 63 senior specialists.

Tel: 0898-88292888
Website: http://www.nksyyy.com/
Address: 146, Jiefang Road, Sanya三亚市解放路146号
Transport: Bus Route 2, 3, 4, 10, 12, 15 or 16 and get off at Sanya Central Hospital Stop (三亚中心医院公交站)

6. Sanya Women & Children’s Healthcare Hospital 三亚市妇幼保健院

A hospital dedicated solely to treating infants, children and women, the Sanya Women & Children’s Healthcare Hospital has been providing maternal and pediatric services to the residents of Sanya for over 30 years.

A Disney Fun House launched by the The Walt Disney Company (China) is expected to open at the Sanya Women & Children’s Healthcare Hospital in June 2019. The Disney Fun House is a brand new Disney-themed playroom for the patients of the children’s hospital.

As the first Disney-themed playroom for the patients of the children’s hospital in Hainan Province, the new Disney Fun House will bring Disney magic and happiness to child patients and their families at the Sanya Women & Children’s Healthcare Hospital.

Tel: 0898-8825 5053
Website: http://www.syfybjy.com.cn/
Address:339, Yingbin Road, Jiyang District, Sanya 三亚市吉阳区迎宾路339号
Transport: Bus Route 1 and get off at the Sanya Romance Park Bus Stop (三亚千古情公交站).

7. Sanya Stomatology Hospital 三亚口腔医院

Sanya Stomatology Hospital Yingbin branch (Sanya Dental Clinic)

Sanya Stomatology Hospital offers premier dental services to patients in Sanya from two medical locations — one in Heping Road and the other in Yingbin Road.

Sanya Stomatology Hospital predominantly focuses on offering consultations, dental and x-ray services, it also regularly invites experts and specialists from the Stomatological Hospital of Wuhan University, Southern Medical University and The Fourth Military Medical University to offer consultations. Sanya Stomatology Hospital has full time staff of over 20.

Sanya Stomatology Hospital General Hospital
Tel: 0898-88265999/88283808
Website: http://www.sanyakqyy.com/

Address: 36 Heping Road, Sanya (Opposite the Sanya No.1 Primary School) 三亚市和平路36号(三亚市第一小学对面)
Transport: Bus Route 2, 7, 8 or 10 and get off at Yi Fang Shopping Mall Bus Stop (三亚一方百货公交站)

Sanya Stomatology Hospital Yingbin branch (Sanya Dental Clinic)
Tel: 0898-38866588/38869939

Address: 5, Phase 5, Shan Shui Tian Yu, Yingbin Road, Sanya (Next to the Industrial and Commercial Bank of China ) 三亚市迎宾路山水天域5区5号（工商银行旁）
Transport: Bus Route 49 or 54 and get off at Yue Chuan Qiao Plaza (月川桥广场公交站)