Raffles Hainan has recently announced a series of fabulous new services for families staying at their luxury resort including the only dedicated family hotline service in Hainan to help guests plan their perfect family holiday. Other fabulous offerings include unique gifts and toys upon arrival to entertain children, customized children’s amenities in all the rooms, specialized children’s menus and full days of fun daily activities.


Bespoke family services at Raffles Hainan begin from the moment guests contact the luxury resort. A dedicated family hotline, the first of its kind in Hainan, is available round the clock for guests to learn more about ideal room choices, make special requests, find out about appropriate activities in the local area and assistance in planning their perfect family vacation.








Upon arriving at Raffles Hainan, the fun immediately begins at check-in where all the children will receive a complimentary kid’s backpack filled with sunglasses, a baseball hat, bubbles, colour pencils and a colouring book.  These special gifts, aimed at all ages up to 12 year old, are designed to keep children occupied during their stay, as well to give them a holiday memento to take home with them.


The resort prepares special children’s amenities to ensure extra comfort for their younger guests. Each room comes with children’s bathrobe and children’s slippers, toothbrush, shampoo and a selection of fun toys for them to play with in the room. In each restaurant, the resort’s experienced chefs present a balanced and nutritious kids menu, featuring both local delicacies such as fresh shrimps and red bean mousse as well as classic favourites. The thoughtful menus are designed to not only to delight children but also ensure their health is well looked after.



The Kids Corner during breakfast time at Desa Restaurant features special treats for children as well as healthy fare, entertainment and famous cartoon characters such as Garfield and Mickey Mouse also make daily appearances in the restaurant to brighten up breakfast and give children a fun start to the day.




With captivating activities and thoughtful attention tailored for younger VIPs, Raffles Hainan is an entertainment paradise for children. The Raffles Rascals Kids Club arranges numerous recreational activities and enriching excursions designed to both entertain as well as broaden the horizons of children of all ages. Providing a safe and engaging space where parents can feel comfortable about leaving their children in the hands of the well trained staff, the Raffles Rascals Kid’s Club offers an array of activities that include kid’s yoga, arts and crafts, cooking classes, beach volleyball, magic classes and pedal boats which children can use to explore the resort’s sprawling Lagoon Pool. For children who like the challenge of completing tasks, there are additional activities on the Raffles Kid’s Passport, and once completed the little guests will receive a special prize to take home with them.


If families feel like venturing outside the resort during their stay, there are numerous nearby attractions for children of all ages. Monkey Island, a 20 minute drive from the resort, is the only tropical island-type nature reserve for macaques – a state protected animal in China – and home to some 2000 monkeys. Additionally, Yanoda Rainforest is the ideal place for children to learn about the indigenous people, flora and fauna, and for older children there are lots of active excursions available, including mountain biking, surfing and hiking.


Families interested in a trip to Raffles Hainan can take advantage of their Happy Family Package that includes:


Complimentary round trip transfer from Sanya International Phoenix Airport to hotel

Special gifts upon arrival, including a backpack full of goodies, and kids amenities in the room

Complimentary upgrade to Grand Family Room if making reservation for a sea view room  category 30 days in advance (subject to hotel availability)

Complimentary extra bed per stay to child under the age of 12 with one breakfast

Complimentary kids boat experience per stay (30 minutes)

Daily complimentary kids activities, according to activity schedule

One complimentary item every day from the Kids Menu per child under 6 years old (maximum for 2 children under 6 years old per time) when accompanied by parents

Late check-out until 3:00 PM (subject to availability)

Daily Breakfast for two at Desa, children aged 12 or below receive a 50% discount and children aged 6 or below receive complimentary breakfast


The Happy Family Package starts from CNY 1,288++ and is available until 31 October 2016.


Raffles Hainan can be contacted via their dedicated family hotline on +86 898 8335 8608 where a reservations agent will be on hand to help plan the perfect family holiday and take any special requests. They can also be contacted by email at reservations.hainan@raffles.com, while more information can be found at www.raffles.com/hainan.


About Raffles Hainan


facade morning


Raffles Hainan features 299 elegant guestrooms and suites, starting from 80 sqm – the largest in Sanya. Each room enjoys magnificent ocean and golf course views from your private balcony. Offering even greater levels of privacy and exclusivity, 32 exquisitely appointed Private Villas are located by the beach. Each offers a private pool and garden, and access to a private Clubhouse, which offers a restaurant, gym, library and a relaxation lounge. Dining is a highlight at Raffles Hainan with five superb restaurants including Italian, Chinese, Asian and Western cuisines; the legendary Raffles’ Long Bar is also travelled to Hainan. The original Long Bar shares an important history with Hainan, as it was Ngiam Tong Boon a bartender from Hainan who first created the world-famous Singapore Sling in 1915. An ideal destination for high-level meetings, events and paradise weddings, Raffles Hainan has a 790 sqm ballroom, complemented by seven multifunctional meeting rooms. The duplex beachfront Pavilion is a uniquely romantic venue for beach weddings, banquets and anniversary celebrations. The first Raffles Spa in China is a sumptuous 1,400 sqm sensory retreat designed to resemble a small Chinese village. It represents the Raffles Spa philosophy of transformation with treatments inspired by the three stages of the lotus flower’s growth: Bud (body), Blossom (beauty) and Bloom (development). raffles.com/hainan


SOURCE: Raffles Hainan