Pullman Sanya Yalong Bay Resort & Spa

 

Pullman Sanya Yalong Bay Resort & Spa is awarded as the “Best Guest Experience Hotel” by 2013 China Hotel Fashion List Awards.

 

Pullman Sanya Yalong Bay Resort & Spa is awarded as the “Best Guest Experience Hotel” by 2013 China Hotel Fashion List Awards.

 

The 3rd Annual New Vision Peak Forum of China Hotel was held on July 10th, 2013 in Qingdao. The Forum is a platform for hotels to share the latest industrial information and news. The Forum invited authorized and experienced industrial leaders to give speeches, analysing the domestic and international industrial environment, as well as to vision the prospect.

 

Meanwhile, the award ceremony of the 3rd “China Hotel Fashion List” was unveiled in July 10th evening. The nominated hotels are all with great publicity, reputation and influence. The awards include hotel properties, hotel groups as well as hoteliers.

 

Set amidst a landscape of its own lush tropical gardens and endless blue lagoons, Pullman Sanya Yalong Bay Resort & Spa is the upscale brand of Accor Hotel Group.  The hotel is devoted to creating comfortable and tranquil resort environment as well as to focusing on guests’ need to improve the guest satisfaction. Hotel communicates with guests through Medallia to receive guests’ rate and review regarding hotel’s facilities and service. Monitoring guests’ feedback, hotel improves service quality, staff friendliness and professional knowledge so as to improve the overall guest experience. Nowadays, Hainan hotel industry is booming, and the competition is getting seriously with the opening of more international 5 star hotels. How to improve the guest satisfaction and to maintain guest loyalty is one of the primary elements taken into considerations by Pullman Sanya Yalong Bay Resort & Spa.

 

SOURCE: WOS & Pullman Sanya Yalong Bay Resort & Spa