Hainan Airlines wins World’s 2nd most-improved airline award
Some 40 different airlines from around the world assembled to receive their accolades, which were handed out by Mr Edward Plaisted, Chairman of Skytrax. The award winners are selected by the airline industry’s most important audience, it’s customers.
More than 17.9 million air travellers from over 100 different nationalities took part in the 10 month survey, between July 2009 and April 2010. The awards are respected and recognised around the world for being the only truly global, independent passenger survey of airline standards, and are known as "the Passenger’s Choice".
Commenting on the Airline of the Year 2010 award received by Asiana Airlines, Mr Plaisted said: "this is a fantastic achievement for Asiana Airlines to be named winner of this top Airline of the Year Award, and Asiana Airlines are clearly meeting and exceeding their customer’s expectations. This award represents a true recognition of the front-line product and service that Asiana Airlines is delivering to it’s customers, and the award slogan of ‘The Passenger’s Choice’ underlines the fact that Asiana Airlines are succeeding in satisfying the hardest critics – their users."
Asiana Airlines President and CEO, Mr Young-Doo Yoon, said: "We would like to express our most heartfelt appreciation to our customers who voted us for Skytrax 2010 Airline of the Year Award. Asiana Airlines is extremely honored to be recognized as the world’s top airline by our customers and to be awarded our industry’s highly esteemed accolade from Skytrax. To be the winner of the 2010 Airline of the Year Award is even more special and holds greater meaning, as it is ‘The Passenger’s Choice’."
The final top 10 places in the Airline of the Year were:
1. Asiana Airlines
2. Singapore Airlines
3. Qatar Airways
4. Cathay Pacific
5. Air New Zealand
6. Etihad Airways
7. Qantas Airways
8. Emirates
9. Thai Airways
10. Malaysia Airlines
THE 2010 AWARDS SUMMARY IS LISTED BELOW:
WINNER: Asiana Airlines
Best Low-Cost Airline Worldwide
WINNER: Air Asia
Most Improved Airline
WINNER: Garuda Indonesia
Best Regional Airline
WINNER: Dragonair
Best Leisure / Charter Airline
WINNER: Thomson Airways
Best Cabin Staff
WINNER: Singapore Airlines
Best Inflight Entertainment
WINNER: Emirates
Best Airport Services
WINNER: Thai Airways
Best Economy Class
WINNER: Malaysia Airlines
Best Premium Economy Class
WINNER: Qantas
Best Business Class
WINNER: Qatar Airways
Best First Class
WINNER: Etihad Airways
Best Airline : Transatlantic
WINNER: Virgin Atlantic
Best Airline : Transpacific
WINNER: Cathay Pacific
Best Airline : Africa
WINNER: South African Airways
Best Airline : Asia
WINNER: Asiana Airlines
Best Airline : Australia/Pacific
WINNER: Air New Zealand
Best Airline : C America/Caribbean
WINNER: TACA Airlines
Best Airline : China
WINNER: Hainan Airlines
Best Airline : Eastern Europe
WINNER: Malev Hiungarian Airlines
Best Airline : Europe
WINNER: Lufthansa
Best Airline : India/Central Asia
WINNER: Kingfisher Airlines
Best Airline : Middle East
WINNER: Qatar Airways
Best Airline : North America
WINNER: Air Canada
Best Airline : Northern Europe
WINNER: Finnair
Best Airline : South America
WINNER: LAN Airlines
Best Airline : South East Asia
WINNER: Singapore Airlines
Best Airline : Southern Europe
WINNER: Turkish Airlines
Best Airline : Western Europe
WINNER: Lufthansa
Best Airline Alliance
WINNER: Oneworld Alliance
Best Airline Lounge – Business Class
WINNER: Virgin Atlantic
Best Airline Lounge – First Class
WINNER: Thai Airways
Best Airline Seat – Business Class
WINNER: Singapore Airlines
Best Airline Seat – Economy Class
WINNER: Kingfisher Airlines
Best Airline Seat – First Class
WINNER: Etihad Airways
Best Airline Seat – Premium Economy Class
WINNER: Qantas Airways
Best Low-Cost Airline Africa
WINNER: Kulula
Best Low-Cost Airline Asia
WINNER: Air Asia
Best Low-Cost Airline Australia/Pacific
WINNER: Virgin Blue
Best Low-Cost Airline Europe
WINNER: Air Berlin
Best Low-Cost Airline India
WINNER: IndiGo
Best Low-Cost Airline Middle East
WINNER: Air Arabia
Best Low-Cost Airline North America
WINNER: Virgin America
Best Low-Cost Airline South America
WINNER: GOL
Best Onboard Catering – Business Class
WINNER: Qatar Airways
Best Onboard Catering – Economy Class
WINNER: Turkish Airlines
Best Onboard Catering – First Class
WINNER: Etihad Airways
Staff Service Excellence Award – Africa
WINNER: South African Airways
Staff Service Excellence Award – Asia
WINNER: Malaysia Airlines
Staff Service Excellence Award – Australia/Pacific
WINNER: Air New Zealand
Staff Service Excellence Award – C America/Caribbean
WINNER: TACA Airlines
Staff Service Excellence Award – China
WINNER: Hainan Airlines
Staff Service Excellence Award – Europe
WINNER: Swiss Int’l Airlines
Staff Service Excellence Award – India/Central Asia
WINNER: Kingfisher Airlines
Staff Service Excellence Award – Middle East
WINNER: Qatar Airways
Staff Service Excellence Award – North America
WINNER: WestJet
Staff Service Excellence Award – South America
WINNER: LAN Airlines
whatsonsanya.com does not necessarily endorse their views or the accuracy of their content. For copyright infringement issues please contact editor@whatsonsanya.com